Confirmation
Thank you — your request has been received
We have received your message and will reply to the email address or phone number you provided, normally within one business day.
What happens next
- Our team reviews your request and checks availability.
- We send the pre-contract information: service, total price, provider details, performance terms and cancellation conditions.
- If you confirm, the distance contract is concluded in writing; email confirmation is accepted.
Your consumer rights
Before you confirm, you receive the information required by the Law of Ukraine “On Consumer Protection” No. 3153-IX dated 10.06.2023, including the withdrawal right for distance contracts and its exceptions, the complaint procedure and refund conditions. Tourism services are provided under the Law of Ukraine “On Tourism” No. 324/95-VR dated 15.09.1995.
Provider
kradelix.com, LLC
18/2 Yaroslaviv Val St, Kyiv, 01054, Ukraine
EDRPOU: 76361606
Managing Director: Sara Costa
Email: contact@kradelix.com
Phone: +380 669 974 1869
Identification is provided under the Law of Ukraine “On Electronic Commerce” No. 675-VIII dated 03.09.2015. Personal data is processed under the Law of Ukraine “On Personal Data Protection” No. 2297-VI dated 01.06.2010.